Policies provide guidance, consistency, accountability, efficiency, and clarity on how an organization operates. This offers members of the co-operatives guidelines and principles to follow.
Policies define the goals of an organization and provide guidance about how to achieve objectives.
Policies identify key activities, such as the collection of rental arrears and capital replacement planning.
Policies also address things such as:
general building rules
pets
parking
no smoking
Policies can also provide guidance for the board on how to handle issues as they arise.
Consistency
Established policies and procedures ensure the organization’s processes do not deviate or deteriorate over time, even if key board members, contractors or employees leave.
Consistent policies also help new board members get up to speed quickly on how the organization operates and what’s expected of them as a board member.
Accountability
When policies and procedures are well established and consistently followed, an organization can refute allegations of unfairness or legal violations that residents may file against it.
Efficiency
Formal, written policies and procedures improve overall organizational performance by keeping everyone “on the same page” when it comes to expectations and issues.
While organizations can operate without written housing policies and procedures, operations tend to be much more efficient and effective with them in place.
Clarity
When everyone is 100% clear about what needs to be done, how it needs to be done and who’s responsible for doing it, it leads to smooth operations.
Done!
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